Extract from Jason Park’s article “4 Tips to Successfully Use Social Media Discovery to Prove Insurance Fraud”
Fraud steals $80 billion a year across all lines of insurance, according to the Coalition Against Insurance Fraud. The number of fraud cases has been rising over the last few years, primarily because of the increase of “soft” insurance fraud, which involves exaggerating a legitimate claim versus fabricating a new one.
Investigations may involve interviewing the people involved and witnesses, checking historical claims and disputes, looking at previous convictions, poring over financial records, examining physical evidence, doing a statistical data analysis – whatever it takes to disprove a false claim and save money. Social media discovery should be added to that list.