Terms & Conditions

Updated June 2020

The Association of Certified E-Discovery Specialists is committed to offering the highest quality service to its members. In case you need to cancel a purchase from ACEDS, please read the Cancellation and Refund Policies listed below.

ACEDS Membership Cancellation

ACEDS dues are for annual membership and are non-refundable.

Installment Plans

You will select your installment plan as part of your registration for your membership. Each payment period for your membership will be based on the payment period chosen (e.g., annually, bi-annually, quarterly, monthly) you may choose to be billed for your membership annually or in less than annual increments. Still, regardless of your billing cycle, you are responsible for your membership fees as listed in the one-time payment option of the package chosen.

By registering for an installment plan, you agree to pay the full balance of the course within 12 months of the date of purchase, or before being issued your CEDS credential, whichever occurs first. The full balance is defined as the dollar amount of the installments, multiplied by the number of payments that occur within 12 months. If you default on a regularly scheduled payment, your access will be terminated until payment is made. No additional time will be granted, and the full balance will remain due within 12 months of the purchase date.

To view the specific details of your membership, including pricing information and the end date of your membership period, please log in to your account.

CEDS Certification Cancellation

CEDS Certification exams must be taken within 1 year of date of purchase (unless otherwise stated upon purchase). Refunds may be requested up to 30 days from date of purchase. An administrative fee may be applied for CEDS examination cancellations less than 3 business days before the scheduled time. CEDS Certification is non-refundable after 30 days.

ACEDS reserves the right to update this cancellation policies document at any time.

Online Training Cancellation

Online training (Including but not limited to the eDiscovery Executive Certificate Program, E-Discovery Essentials, and Mini MBA program) must be taken within 1 year of date of purchase (unless otherwise stated upon purchase). Refunds may be requested up to 30 days from date of purchase.

ACEDS reserves the right to update this cancellation policies document at any time.

Conference Registration Cancellation/Substitution Policies

Cancellation refund requests must be received in writing at least 30 days prior to the first day of the conference. ACEDS will apply a $295 processing fee on all approved refund requests. Requests for refunds will not be honored less than 30 days prior to the first day of the conference. Refunds are not granted for failure to attend, late arrival, unattended events or early departure. ACEDS is not responsible for weather-related cancellations, airfare, hotel or other costs that are associated with the conference if the registrant is unable to attend.

Substitutions of registered attendees may be made at any time prior to the beginning of the event. Please note that if the transfer is made from an ACEDS member to a non-ACEDS member, you will be charged the difference in cost. If the registrant does not attend the conference and does not designate a substitute attendee prior to the event, the registrant will be responsible for the full registration fee.

Substitutions and cancellation requests may be sent to customerservice@aceds.org.

ACEDS reserves the right to cancel the pre-conference event due to low enrollment. Full refunds will be made accordingly.

ACEDS reserves the right to make comparable substitutions or cancellations if circumstances beyond our control necessitate a change in any element of the program.

Exhibitor Cancellations/Refunds

Exhibit space and Sponsorship comes with immediate benefits and therefore is non-refundable. All payments are final. Failure to occupy exhibit space does not relieve the exhibitor of its obligation to pay the full booth fee. Any exhibiting company canceling with a balance due is responsible for paying the remaining balance in full within 30 days of cancellation.

Event Sponsorship Refunds

Event sponsorships can be canceled with no penalty and/or a full refund with 60 days notice prior to the event date; after 60 days, there is no refund of amounts paid, and the amount will still be due and owing.

Contact Information

Please contact us at 844-992-2337 or e-mail customerservice@aceds.org with any questions.

ACEDS
880 Blue Gentian Road, STE 140
Eagan, MN 55121
Phone: 844-992-2337
Email: customerservice@aceds.org

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