Extract from Hanzo’s article, “What Courts and Regulators Look For in a Web Archive, and What Makes One Hold Up.”
When a regulatory inquiry arrives covering a 90-day period of customer-facing web content, the first task for the responding team is to pull the archive. What compliance teams often find is a folder of static screenshots, some captured from staging environments rather than production, some taken days after the relevant content had changed. None carry metadata that would allow outside counsel to certify their authenticity.
The gap between what a firm believes it has preserved and what it can produce under review is where archiving failures become legal production problems.
