Extract from Brandi Pack’s article, “The Future Of Legal AI Isn’t About AI.”
It’s about understanding how legal work actually gets done.
One of the most surprising things about AI adoption is how differently similar organizations perform. Two legal departments can deploy the same AI platform, invest similar amounts of money, and give people access to the same capabilities, yet their outcomes look completely different. One team quietly transforms the way it works. The other struggles to point to meaningful improvements.
The difference rarely lies in the technology.
Recent industry research reinforces this reality. A recent Axiom survey of more than 500 legal leaders found that AI investment continues to accelerate, but relatively few organizations have progressed beyond the early stages of adoption. Nearly every respondent expects AI spending to increase, yet most cannot measure return on investment, and only a small percentage report successfully scaling AI initiatives across their legal departments. The technology is arriving. The business results are not always following.
