Extract from “A Message from the HaystackID CEO: Concern, Commitment, Continuity”
A Message from Hal Brooks, CEO of HaystackID
At HaystackID, we are concerned about the developing issues related to coronavirus disease 2019 (COVID-19) and its impact on individuals, families, and businesses around the globe. With this concern in mind, I wanted to personally share an update about what our company is doing to ensure continuity of services for those who are supported by HaystackID or may need assistance during this challenging time.
As you may know, HaystackID is a specialized eDiscovery services firm that serves an international customer base. We have built our reputation and success on a combination of eDiscovery expertise and technical excellence, coupled with strong customer relationships. As a relationship-based company, face-to-face meetings, industry events, and frequent travel are an essential part of our business. But, during this challenging time, we are prioritizing the safety, security, and health of our team members, partners, and customers by limiting our participation in non-essential meetings, events, and related travel until later in the year. However, given our substantial past investments in the ability to securely communicate and support remote eDiscovery, our company is positioned today to continue the full support of our clients regardless of location or level of support required.