Extract from Aleeza Furman’s article “Law Firms and Legal Departments Dip Toes Into Agentic AI as Gen AI Use Surges”
While generative artificial intelligence has taken off among professional services organizations in the past year, agentic AI has yet to gain such widespread adoption, according to a report published Monday by Thomson Reuters.
Only 15% of the more than 1,500 organizations surveyed in Thomson Reuters’s 2026 AI in Professional Services Report said they already use agentic AI, while nearly one-third said they have no plans to use agentic AI. The respondents included law firms; corporate legal, risk and tax departments; tax firms and governments.
Law firms and legal departments’ usage rates of agentic AI were slightly higher than the overall total, at 16% and 18%, respectively.
Those figures represent a much more muted embrace of agentic AI compared to gen AI. Given time, however, organizations’ use of agentic AI may catch up.
