Extract from Ari Kaplan’s article “Legal Operations at a Crossroads: How Corporate Legal Teams Will Continue to Drive Innovation and Implement Digital Transformation in 2025”
Recent research reveals trends in measuring the success of legal operations, overcoming the challenges associated with deploying generative AI, promoting innovation, and establishing priorities for automation and contract management.
In April 2024, I was privileged to interview 30 legal operations leaders about the discipline’s maturity and how their teams drive change in corporate law departments for a report published in collaboration with iManage, LegalMation and Neota Logic. The research reveals trends in measuring the success of legal operations, overcoming the challenges associated with deploying generative AI, promoting innovation, and establishing priorities for automation and contract management.
Ninety percent of the participants from a broad range of industries serve as the director of legal operations or in a director-level position associated with legal operations, while 10% are senior managers. Seventy-three percent work with organizations with over $10 billion in 2023 annual revenue, and 97% have more than $1 billion. Seventy-three percent work in organizations with over 10,000 employees, while 97% have over 1,000.
