Extract from Brad Harris’s article “The Lessons Amid the Chaos: What We’ve Learned Looking Back on 2020”
Well, this year didn’t turn out the way anyone planned.
At the start of the year, we thought we’d have 12 months of bad puns about “maintaining 2020 focus” or “seeing clearly in 2020.” Instead, it’s been about 18 years of global pandemic, isolation, stress, anxiety, economic slowdowns, social unrest, protests for racial justice, virtual school, election stress, and now another wave of illness and accompanying lockdowns.
It’s been a year of dealing with the unexpected, making overnight changes, and rolling with the punches. There’s no doubt that COVID has changed the way we work. And there’s no putting the genie back in the bottle: remote work is here to stay, and with it, a new way of communicating with clients and colleagues.
Here are a few of the lessons the team at Hanzo has learned this year.
