Extract from Cellebrite’s article “How Service Providers are Reimagining Investigations to Meet Client Needs”
Service providers managing eDiscovery and digital investigations for corporate clients face growing challenges. The complexity of data sources, tight deadlines and varying jurisdictional regulations require more advanced and adaptable collection solutions. These challenges demand flexibility, efficiency and accuracy in data collection to meet diverse client needs.
The Challenge of Inconsistent Data Collection
One of the main difficulties for service providers is the inconsistency in daily data collection. Corporate clients use a variety of messaging systems, cloud services and devices, which makes it hard to maintain a standardized approach. This variability can increase processing time and introduce potential gaps in evidence collection. Service providers need flexible tools that can handle multiple data sources, provide remote collection options, advanced collection options, and adapt to the specific requirements of each case.
Remote Collection: A Game-Changer for Service Providers
Remote collection has become an essential solution for modern service providers. By utilizing industry-leading remote collection tools, like Endpoint Inspector, teams can access and gather data from multiple sources without the need for on-site access or physical device handling.
