Extract from Cellebrite’s article “Internal Investigations 2.0: Tech-Enabled Justice”
Internal investigations, particularly human resource (HR) investigations that involve sensitive issues like workplace harassment, have undergone significant changes in recent years. With digital communication and remote work becoming the norm, HR teams now face unique challenges in collecting and analyzing evidence while ensuring privacy, compliance and maintaining workplace integrity.
The Challenge of Evidence Collection
One of the key obstacles in modern workplace harassment investigations is collecting digital evidence from various sources without violating employee privacy or disrupting workplace dynamics. Traditional methods involved face-to-face interviews and manual document collection, which could heighten anxiety and create tension. These outdated approaches also prove to be time-consuming and are often inefficient. However, the advent of remote collection tools has transformed how HR teams conduct investigations, making them more efficient and less disruptive.
