Chris Cartrett: How Legal Tech Providers Can Walk the Walk on AI, Not Just Talk the Talk

Extract from Chris Cartrett’s article “How Legal Tech Providers Can Walk the Walk on AI, Not Just Talk the Talk”

This is an exciting time for legal tech innovation as AI experimentation has become a major focus for both law firms and their technology partners. Many legal tech providers discuss the potential of AI to revolutionize law firms and corporate legal departments. But are they implementing these transformative technologies within their own operations?

Instead of using their clients as test subjects for AI, legal tech vendors should lead by example and implement AI-powered transformations within their own operations to ensure innovative thought and ultimately, benefit for their clients.

1. Take it from the top.

Executive leadership sets the tone for technology adoption, including AI. Therefore, if the company’s CEO and other top stakeholders are all-in on incorporating AI into the organization, that advocacy will promote more momentum and results. AI activity requires dedicated time and commitment, which only people in leadership can authorize. If leadership is not 100% on board, AI initiatives may fall flat. Do not skip this step!

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