Extract from Colleen Haikes’s article “United Airlines’ Paul Noonan on the Shift to Modern Ediscovery for In-house Counsel”
United Airlines was born for the cloud – and not just when it comes to aeronautics. One of the largest airlines in the world, United has been leading the way in aviation for nearly a century. Their mission: To do good in the air and on the ground, working to make the world a happier, greener, more inclusive, more fascinating place.
For an organization of this prominence and scale, being able to chart a straighter path to the truth when disputes arise is paramount.
Finding the facts that can make or break a litigation is a responsibility that often falls to Paul Noonan, in-house ediscovery counsel for United Airlines. Paul manages legal matters around intellectual property, antitrust, class action, product liability, employment and real estate cases.
An ediscovery expert with years of experience in the space, having worked at Robert Half, General Motors and Sears before United, Paul recently sat down with Everlaw to share how the ediscovery profession has evolved during his career, from the early, “wild west” days of ediscovery to the increasingly sophisticated in-house operations proliferating in major corporations today.
Here, Paul shares his insights on today’s ediscovery trends, the keys to moving ediscovery projects in-house, and lessons learned on the process, such buddying up with IT.