Extract from Dan Clark’s article “US Bank Shares What Makes Its 25-Year Legal Operations Arm Successful”
Legal departments in most companies had been doing the work of legal operations for decades, but just not giving it a name. However, in 1995 with a new general counsel, First Bank System, now U.S. Bank, brought on its first director of legal operations. Mary Baker has helped grow the legal department and expand the scope of legal operations to other parts of the business.
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