Extract from Dana Miller’s article “Accelerated Evolution of Litigation Services: Preparing for What Comes Next”
The pandemic changed how we work, as it was the catalyst for widespread acceptance of distributed work environments, new technologies and cloud-based solutions. This evolution has created an environment that aligns perfectly with the common goals of improving productivity, mitigating risk and driving cost efficiency. The litigation services industry is evaluating how changes accelerated by the pandemic inform the way forward.
This two-part series examines expected themes as we look into the future of the litigation services landscape. Part one explored the challenges and complexities of increasing data volumes, particularly from collaboration and chat applications.
Part two below assesses the industry’s call for eDiscovery expertise and highlights areas poised for increased litigation and regulatory activity given the rampant growth of security threats and technology across industries.
The Need for eDiscovery Expertise
With data volumes growing in both size and complexity, leveraging technology and innovative processes continues to be critical to eDiscovery success. A resounding call in the litigation sector has been for experts in eDiscovery process and defensibility.
Gone are the days of rote processing and order taking, as providers must leverage their subject matter expertise and command of technical tools to provide comprehensive support. The best among them are lifelong learners, which requires vetting and understanding new technologies, continuously evaluating workflows and keeping pace with industry best practices. Yet, most important is monitoring the development of legal precedent to ensure defensible work product.
