Extract from Doug Austin’s article “Legal Operations Around the Clock with CLOC”
As I mentioned last week in my post last week about Strategic Legal Technology Change Management, the Corporate Legal Operations Consortium (CLOC) Global Institute conference is next week, May 9 -12 in Las Vegas, and IPRO will be there. This week, I’m specifically focused on CLOC, what is “legal operations”, and the “Core 12” functional areas that comprise legal operations, via a terrific infographic from CLOC!
What is Legal Operations?
Here’s how CLOC defines it:
“Legal operations” (or legal ops) describes a set of business processes, activities, and the professionals who enable legal departments to serve clients more effectively by applying business and technical practices to the delivery of legal services. Legal ops provides the strategic planning, financial management, project management, and technology expertise that enables legal professionals to focus on providing legal advice.
To reference my term from last week, it starts with planning to manage the delivery of legal services all the way through the delivery of those services throughout the organization and continuing to improve provision of those services to meet existing or evolving needs.