Doug Austin: Every eDiscovery Use Case Has an Investigation Component

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Extract from Doug Austin’s article “Every eDiscovery Use Case Has an Investigation Component”

It’s common for eDiscovery professionals to talk about the “additional” use cases – beyond litigation – that have emerged in recent years for eDiscovery technology and workflows. Those use cases include data privacy compliance and responses to Data Subject Access Requests (DSARs), responses to audits, and even responses to Second Requests resulting from mergers or acquisitions as specified under the Hart–Scott–Rodino Antitrust Improvements Act of 1976 (HSR Act).

Investigations are another use case to which eDiscovery and Information Governance technology and workflows can be applied and we’re seeing it happen routinely in many organizations today. But all eDiscovery use cases – whether they’re officially considered “investigations” or not – have an investigation component to them.

Types of Investigations

There are several types of investigations that benefit from eDiscovery and Information Governance technology and workflows today, including:

Internal Investigations

There are several types of potential issues that can lead to internal investigations, including:

  • Employee theft/misappropriation of company property.
  • Harassment and/or discrimination, leading to creation of a hostile workplace.
  • Theft of trade secrets or other intellectual property.

The applications of eDiscovery technology to internal investigations are numerous. 

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