Extract from Elizabeth Pollock-King’s article “The Slack Explosion: 7 Best Practices That Will Make Future E-Discovery Easier”
This article appeared in Cybersecurity Law & Strategy, an ALM publication for privacy and security professionals, Chief Information Security Officers, Chief Information Officers, Chief Technology Officers, Corporate Counsel, Internet and Tech Practitioners, In-House Counsel. Visit the website to learn more.
This two-part series outlines what legal teams should expect to encounter with Slack data in e-discovery. Part one, published last month, covered the unique challenges posed by Slack. Part two, here, shares best practices for dealing with those common challenges to achieve high-quality production of chat data for litigation.
The introduction of collaborative chat platforms like Slack and Teams has forever changed the way we communicate in the workplace. Formal exchanges have given way to quick, informal communications, sometimes even for the most important of business and legal matters.
Just as the legal industry had to scramble to figure out how to handle email and other electronic documents a couple decades ago, e-discovery practices must once again shift to account for the realities of business being conducted via chat and the massive amounts of new types of data that chat platforms generate. While you may not yet have seen discovery requests for chat data, you will soon if you use these tools.
The good news is you can avoid some of the biggest e-discovery complications that have arisen in relation to chat data by instituting and enforcing the following simple best practices now.
