Extract from Epiq’s case study “Handling cases large and small with Epiq”
About Lumen: Lumen is a multinational technology company that integrates network assets, cloud connectivity, security solutions and voice and collaboration tools into one platform, enabling businesses to capitalize on emerging applications.
Customer Challenge: Lumen was faced with a challenge to efficiently manage cases with large volumes of data related to complex litigation matters in short periods of time, as well as smaller matters with less voluminous data requirements. Of course, for every type of case, ensuring that eDiscovery practices were defensible and cost-effective was paramount. They needed to find a solution that could handle both large amounts of data in a secure, efficient, and cost-effective manner, and smaller matters with equal efficiency. If the need was not addressed, Lumen would have been at risk of incurring significant costs and delays in their legal proceedings.
Partner Solution: To address their eDiscovery needs, Lumen turned to Epiq. The Epiq Managed Services team was able to provide Lumen with a comprehensive solution that included Epiq Discovery, a powerful eDiscovery platform that leverages Amazon Web Services (AWS) to power its platform
“Epiq Discovery seemed to tick all the boxes that it could have, and it worked in our current contract,” says Lumen Litigation Group Senior Attorney Vann Ellerbruch. “It also allowed us to consolidate more of our technologies with a single vendor.”
