Extract from Erin Harrison’s article “The GC/Legal Ops Power Play: Rethinking Legal Tech Influence”
In legal departments navigating rapid technological evolution, the partnership between the general counsel and legal operations is pivotal. It’s legal operations—not just vendors or the technology itself—that influence how GCs embrace AI and modern tools that boost efficiency, risk management and strategic capacity.
Thought leadership also plays a role in shaping how GCs and legal ops perceive the value of tech, and legal leaders expect content to reflect both empathetic relevance and insight into emerging tools. Legal ops professionals often turn to this kind of thought leadership to build the case internally. This is an opportunity for legal technology vendors to both stay abreast of this growing GC-legal ops relationship and tailor their thought leadership strategies to meet this moment.
Legal Ops: From Admin Function to Strategic Enabler
Far from simply managing budgets and vendors, legal operations professionals have become the driving force behind how legal departments innovate, shape strategy, govern AI adoption and oversee implementation.
