
Extract from Exterro’s article “The Foundation of Decision Confidence: A Process-First Approach to Information Governance”
In the modern enterprise, litigation and regulatory demands are no longer occasional hurdles; they are constant pressures. While almost any strategy-minded legal professional would acknowledge that a proactive approach to meeting these demands is better, most organizations continue to operate in a reactive “firefighting” posture that turns eDiscovery, litigation, and regulatory response into a mad scramble.
Why is that the case? One significant reason is because they treat Information Governance (IG) as a back-office administrative task rather than a strategic advantage.
To conduct smarter matters–that is to say, to be more efficient and achieve better outcomes–we must shift our perspective. Smarter eDiscovery doesn’t begin with a search query; it begins with a disciplined process that applies intelligence and forethought at the point of origin—before data ever enters the expensive discovery lifecycle.