
Extract from Exterro’s article “The High Cost of Chaos: 5 Ways a Proactive Litigation Playbook Reclaims Your Budget”
In the world of legal operations, every veteran has a darkest hour story. For Greg Gruic, a former engineer turned legal ops leader at Marathon Petroleum, that moment arrived early in his career. His team had just implemented a new on-premise application and, within a few short months, they hit a staggering 100 terabytes of collected data—much of it redundant, duplicated mailboxes sitting in expensive storage simply because they were “preserving” everything just in case.
“It wasn’t sustainable,” Gruic noted in a recent episode of the Data Xposure podcast. His engineering brain saw the flaw: the traditional litigation model isn’t just inefficient; it’s a logistical nightmare that drains both the company’s budget and the staff’s capacity.
To take back control, legal departments must stop firefighting and start engineering their processes. Here are five ways a proactive, documented litigation playbook can slash costs and empower your team to get more done.