Frank Ready, ALM Media: Emoticons Plus E-discovery Preservation Equals Frowny Face

Extract from Frank Ready’s article “Emoticons Plus E-discovery Preservation Equals Frowny Face”

On Thursday, Hanzo and Zapproved co-hosted a webinar entitled “Emojis and the Law: The Real-world E-discovery Challenges Posed by Enterprise Collaboration,” with the major takeaway being that smiley faces have many companies trapped between a rock and a hard place.

Actually, it’s not so much the smiley faces themselves but the way that they and other popular emoticons register differently across various platforms, which can make preservation and even interpretation of the data a bit of an e-discovery nightmare.

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