Extract from George Socha’s article “eDiscovery Leaders Live: Murali Baddula of Law In Order”
Murali Baddula, Chief Digital Officer at Law In Order, joins George Socha, Senior Vice President of Brand Awareness at Reveal, for ACEDS #eDiscoveryLeadersLive.
Murali Baddula is the Chief Digital Officer at Law In Order and has more than 20 years’ experience in litigation support services. He created Law In Order’s Innovation Labs with a group of our internal consulting and development experts. In this role, he collaborates with Law in Order’s inhouse teams and external clients to design and implement workflows and new tools. Prior to becoming Chief Digital Officer, Murali was Vice President of eDiscovery and Head of eDiscovery at Law In Order, assisting legal teams by offering technical solutions and workflows. Before joining Law In Order, Murali worked as Head of Analytics in one of Australia’s leading legal technology firms. Murali holds a Bachelor of Electrical and Electronics Engineering, a Masters in Information Systems, and a Graduate Diploma in Management.
Murali began by sharing the path he took to get to eDiscovery, his path to Law in Order, and his role at the company today. He talked about innovation – the mindset he brings to it and the strategy at Law in Order, how it relates to developing offerings, cultural changes it poses, and the process they follow. He then turned to what Law in Order is doing on the AI front – why they believe in AI, building models including for breach review. He discussed the process they use to build models, the time it takes to build them, and whether they need to be language specific. He then discussed AI model building challenges posed by collaboration content and short messages and issues relating to bias. Murali closed with thoughts on using automation to reduce demands for scarce resources.
