Extract from George Socha’s article “eDiscovery Leaders Live: Caroline Sweeney of Dorsey & Whitney”
Caroline is responsible for the delivery of Dorsey’s eDiscovery services, including LegalMine Managed Review services, litigation technology support, and trial technology support. Caroline is a member of Dorsey’s Electronic Discovery Practice Group and the Cybersecurity, Privacy and Social Media Practice Group. She has extensive experience consulting with attorneys and clients with regard to eDiscovery, including identification, preservation, collection, processing, review, and production of electronically stored information. Her 25+ years of experience in the litigation support industry include working in the law firm and litigation support vendor environments.
Caroline started by taking us on a walk down memory lane, discussing the evolution of eDiscovery from all-papers days to where we are today as well has her voyage along the way. She then talked about Dorsey’s current eDiscovery offerings and the expansion of those capabilities into other areas in the firm such as knowledge management. Caroline shared what keeps her up at night – at least as far as eDiscovery goes. Next, she talked analytics: the internal education they offer, using analytics throughout the life of a matter, and continuous active learning as a standard operating procedure. She warned that while analytics is an easier button, it is no easy button, then she shifted to discussing the use of analytics outside of litigation and investigations. Finally, Caroline offered her take on the ideal eDiscovery platform.