Extract from George van Rooyen’s article “Why Social Media Account Archiving is Critical for Open Records Compliance”
Amidst an ever-increasing amount of misinformation, internet trolls, and open records requests, social media archiving has become an imperative for public entities and businesses.
If you’re not careful, your organization could find itself scrambling to search for social media data upon request. So, ensuring your social media content is readily available for open records requests means you’ll need to be sure you have it organized and readily available. Social media archiving can be an excellent solution.Â
However, manual record-keeping for social media content can take up a tremendous amount of time, especially if you have a highly engaged community, so we’ve put together some reasons why keeping them in order is a necessity and a few tips on how you can ensure your organization is ready for any information requests.
Here are three reasons why social media archiving is critical for open records management and compliance
