Extract from HaystackID’s article “Expert Details How Businesses Are Considering AI for Document Review”
Rapid advances in artificial intelligence during 2023 have opened new opportunities for businesses to use AI systems to efficiently review legal documents, contracts, emails, and other text-based files, according to AI expert John Brewer, chief artificial intelligence officer at eDiscovery provider HaystackID.
In a wide-ranging message, Brewer said a new class of AI called “generative AI” had a breakout year in 2023. Unlike previous AI technologies, generative systems can understand plain English questions entered via text and then respond with thoughtful, coherent answers in everyday written English.
“For the first time, average users could ask a question in plain English to a computer by typing it in, and the computer would respond in plain English,” Brewer said. “The experience for the user truly felt like Artificial Intelligence in a way I don’t think any previous technology has.”
This technology presents new opportunities for businesses to automate time-intensive tasks like reviewing documents for legal matters, internal investigations, and contract management. This automation includes determining if documents are relevant to a particular case, flagging those needing legal privilege review, and applying tags or other metadata to aid future searches.
