Jenn Betts: Embracing Legal Technology Is Critical in the COVID-19 Era

Extract from Jenn Betts’ article “Embracing Legal Technology Is Critical in the COVID-19 Era”

The disruptive impact of the coronavirus pandemic is reverberating throughout the United States economy. Due to the pandemic, the legal services industry, like nearly all sectors of the economy, is currently engulfed in a time of immense change. Enormous pressures to control cost, increase efficiencies, and continue to deliver quality legal services are mounting, while, at the same time, lawyers and alternative service providers are confronted with the difficult realities of (often) working remotely, managing home responsibilities, and remaining vigilant about physical and emotional health. It is arguably a transformative time for the profession. And legal technology can and should play a critical role in this transformation.

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