Extract from Justin Smith’s article “Am Law 200 Firm Leads in Litigation Through Difference-Making Ediscovery”
When a law firm boasts of having hundreds of attorneys spread across a dozen offices as a point of pride, it’s unlikely to also conjure images of excellent customer support and high-level attention to detail. However, for our client, an Am Law 200 firm that regularly takes on complex litigation matters, that is precisely what makes them special.
As a large full-service law firm, they go out of their way to ensure that size doesn’t get in the way of exceeding client expectations and forging long-lasting relationships.
“I support a lot of the different departments with their technology and ediscovery needs,” an ediscovery and litigation support manager at the firm said. “That means helping attorneys with everything from different ESI platforms to forensics extractions, using the client’s Office 365 email to do email extractions, and more. It can also entail things like trial ediscovery preparation or serving as a trial director.”
This type of flexibility is what’s needed by today’s biggest firms to remain agile as they scale. And even though the firm has grown to dominate litigation, that doesn’t mean they’ve lost the hunger to continue providing top-tier legal services to their clients, which these days also means staying current on the technological landscape.
