Extract from Keith Laska’s article “Regulatory Compliance on the Web: What Your Website Needs”
Your website is an important part of your business. Chances are, you’re investing both time and money to ensure that it attracts customers and satisfies their needs so that they decide to do business with you. Now that the global coronavirus pandemic has closed or limited many brick-and-mortar stores, business has been driven online.
But the internet shouldn’t be a free-for-all, where businesses can deceive potential customers or trick them into buying products or services. In the U.S., there’s a complex web of regulatory rules and guidelines to ensure that business websites are:
- honest and truthful,
- accessible to people with disabilities, and
- compliant with financial services requirements.
Of course, one of the keys to regulatory compliance is the ability to prove that compliance—which means comprehensive record-keeping is key.