Extract from Kyle Campbell’s article “The E-Discovery Process and Modern Communication, Collaboration Platforms”
During the COVID-19 pandemic, companies around the globe pivoted to remote work. Applications like Zoom and Microsoft Teams were already seeing marked increases in user numbers, and the usage of these platforms surged as companies and teams implemented them widely. The substantial increase in adoption of these collaboration platforms means an increase in the propensity for data of interest necessary in litigation.
Hence, e-discovery professionals and attorneys must understand the nature and structure of these platforms, their accessibility and how best to preserve and analyze their data types. While there are a number of collaboration applications available today, legal teams should focus on discoverable data from two of the most popular tools: Zoom and Microsoft Teams. Below is an overview of their data types that may be preserved and used as crucial digital evidence.
Zoom
- Recordings
Zoom meetings can be recorded and saved to a cloud server. On a paid Zoom account, users can elect to export cloud recordings and may include the following features: shared screen with speaker view, shared screen with gallery view, active speaker only, gallery view only, shared screen only, audio only, audio transcript, and meeting chat transcript.