Extract from Legal Services Corp’s article “LSC Moves Forward with Legal Navigator Project”
The Legal Services Corporation (LSC) and its partners are moving forward with the Legal Navigator portal following the completion of the machine learning system that will power it.
The Artificial Intelligence module at the heart of this learning system, new technology developed by Microsoft, will provide an interface that will allow people to describe their problems in their own words. The system will help them decide if it is a legal problem and, if so, how to solve it.
This is essential to meeting the goal of the project–establishing statewide legal portals to direct individuals with civil legal needs to the most appropriate forms of assistance available from legal aid organizations, the courts, the private bar, and community stakeholders.