Quality Control Fundamentals, Review Fundamentals Series Part 6
A multi-part series on the fundamentals eDiscovery practitioners need to know about document review planning and execution
by Matthew Verga, JD, Xact Data Discovery
In “The Main Event,” we discussed the costs and significance of review, as well as the question of what gets reviewed. In “For What It Gets Reviewed,” we discussed the range of determinations that you might want reviewers to be making. In “Who Does the Reviewing,” we discussed your options for review staffing. In “Workflow Design Considerations,” we discussed document flow and tagging palette considerations. In “More Workflow Design Considerations,” we discussed batch creation and tracking, reporting, and documentation considerations. In this final Part, we review fundamentals of quality control.
The final and most important fundamental of review to understand is quality control. No matter what you’re reviewing, what you’re reviewing it for, who’s reviewing it, or how you’re reviewing it, you will need to take proactive steps to ensure the overall quality and consistency of that work. Perfection isn’t possible (and isn’t required), but reasonable efforts to meet your obligations of completeness, accuracy, and privilege protection are both.
