Extract from Mike Quartararo’s article “If You’ve Got Discoverable Data In Slack, You’re Gonna Want To Read This”
The collaboration platform Slack appears intent on disrupting the use of email messages. And that’s fine — surely, plenty of people in corporate legal operations could use a little less volume in their inboxes. But, as with most of the new and nontraditional data sources that have been cropping up recently, data in Slack presents significant discovery challenges.
First, while you can set retention and deletion policies to govern Slack data natively, there is no way to apply a defensible legal hold and preserve Slack data in place. This makes balancing the duty to preserve with information governance a real battle. Second, it’s not uncommon for companies to copy all of the data every time they need to preserve it.