Extract from Richard English’s article “Cut DSAR Cost and Risk with the Extracted Text Method”
DSARs can be a significant administrative and financial burden for organizations in the UK. A typical response for a mid- to large-scale DSAR is traditionally best served by following the well-trodden path of the Electronic Discovery Reference Model (EDRM), from collection of data to processing, search term application, review and redaction and finally, production to the requestor in via a Disclosure bundle of PDF files.
Get the guide: Comprehensive Guide to Data Subject Access Requests (DSARs)
This model has existed for many years and is favoured for its defensibility and ubiquity. However, there are risks associated with applying the EDRM model in a DSAR response – and many DSAR service providers seem to overlook that there is an alternativeto the traditional model response that cuts cost, time, and risk.
Below, I’ll explain the risks and burdens inherent in the conventional approach to DSAR response, and how using the extracted text method reduces these.
The increasing burdens of DSAR response
Today, it is increasingly common for former employees and customers to submit DSARs as a precursor to or even alongside litigation or dispute procedures.
