Extract from Rob Robinson’s “eDiscovery Business Confidence Survey: Spring 2019”
Initiated in January of 2016, the eDiscovery Business Confidence Survey is a non-scientific quarterly survey designed to provide insight into the business confidence level of individuals working in the eDiscovery ecosystem. The core survey consists of nine multiple-choice questions focused on factors related to the creation, delivery, and consumption of eDiscovery products and services. Additionally, the survey includes three multiple-choice questions focused on the trajectory of key operational business metrics.