Extract from Sam Bock’s article “Driving Efficiency Through Innovation with AI Visionary Erica Hawthorne and Salesforce”
Erica Hawthorne, a senior manager of e-discovery at Salesforce, has always had a passion for the law. Visions of a career in this space danced in her head for a long time—and early on, she’d assumed that meant she’d become a lawyer.
But before going to law school, hoping to balance a new career with the joys and demands of family life, she started working as a corporate paralegal. Erica found herself delighted by the unique challenges and professional opportunities that stretched out in front of her on that path, and tells us that she was quickly captivated by the structure and strategy of the legal world. But it didn’t take long before she saw opportunities to help it all run smarter.
“I saw an opportunity for greater efficiencies and innovation in the legal process,” Erica recalls. “Innovating and expressing ideas to make work more efficient has always interested me. The evolving technology in e-discovery provided a solution to these challenges.”
