Extract from Shashi Angadi’s article “7 Tips: 200+ Tech and Legal Experts Weigh in on AI, Governance, and ROI”
The legal profession has always been about judgment. But judgment must be backed by process, documentation, and proof that every decision can withstand regulatory or judicial scrutiny.
This requirement has given rise to a new operational mandate: defensibility must move from a theoretical aspiration to a daily discipline. And it’s more than just legal teams who should be involved. The XChange 2025 conference in Denver explored a central question facing every general counsel and compliance officer: How can defensibility become measurable, repeatable, and cost-effective?
The consensus was clear. Defensibility cannot be a reactive fire drill. It must be built into workflows, cross-functional governance, and even budget planning.
Here are seven tips (or best practices) heard at Exterro’s XChange event, for operationalizing defensibility and transitioning from fulfilling a compliance requirement to gaining a competitive advantage.
