During the ACEDS Practical Skills Series webinar, The Power of the PDF: Bookmarks and Other Tips, Global Advisory Board members Sonya Judkins, Senior Manager, Discovery & Information Governance at T-Mobile, and Joy Murao, Founder & CEO of Practice Aligned Resources, shared tactical guidance for maximizing the benefits of PDFs in litigation and legal practice. After all, they are one of the most commonly used document formats in e-discovery and litigation support. From automating document navigation with bookmarks to safeguarding metadata and applying defensible redactions, the duo emphasized that mastering PDFs could give legal professionals a competitive edge.
Beginning with the Basics of Bookmarking
Although modern review platforms are dynamic and searchable, PDFs are still an essential format in court, among regulators, and in client communications. Still, some legal teams misunderstand or overlook the benefits of adding bookmarks to PDFs to make them easier to understand and reference. “Instead of scrolling through lengthy documents, teams should use bookmarks for efficiency and visibility,” said Murao, especially in litigation where time is of the essence and navigating lengthy productions and exhibits is not always possible. Murao cautioned that using hyperlinked PDFs generated from various applications without structured bookmarks can create detrimental navigation challenges.
Facilitating the Review of PDFs
In addition to being convenient, bookmarks support accuracy and defensibility by structuring records to enable research. From drafting binders to producing trial exhibits, bookmarks allow practitioners to: (1) format evidence; (2) simplify the evaluation of complex documents; (3) provide clearer client and internal records; and (4) restructure files to align with litigation narratives and strategy. “People can click, point, search, save, and go back, streamlining their workflow,” advised Judkins.
Avoiding the PDF Document Management Pitfalls Related to Metadata, Redaction, and File Optimization
The panelists emphasized that PDF documents are both convenient and complex. They highlighted the importance of preserving metadata and correctly implementing redactions to protect confidentiality. Specifically, they explained how to apply permanent redactions, review metadata before production, preserve bookmarking after optimization, and test workflows.
Navigating AI and PDF Workflows
There was discussion of the intersection between generative AI and e-discovery workflows, particularly regarding automation and document organization. While legal departments and law firms are evaluating AI-enabled review tools, the panelists underscored the value of foundational PDF skills, as bookmarking and indexing support in trial preparation. In addition, metadata management prevents inadvertent disclosure, and defensible redaction reduces production risks and privilege leakage.
Conclusion
PDF literacy remains a crucial skill for legal professionals because it enhances efficiency, improves defensibility, and streamlines the sharing and presentation of documents in arbitrations, trials, deal closings, or government investigations. As AI accelerates automation, those who master basic tools are more likely to effectively utilize emerging technologies. You can start by standardizing your PDF bookmark conventions, testing your redaction settings before creating PDF documents, and using PDF templates for trial binders and regulatory submissions.
