The Breakdown: Despite pouring money into generative AI, many legal departments are failing to see a return on investment because they skip the foundational legal operations work required to make the technology function effectively. Industry experts emphasize that treating legal ops merely as a “tech purchasing” support tier—rather than a strategic partner focused on process mapping and data readiness—inevitably leads to a mismatch between what AI can do and what the department actually needs.
Why It Matters: For e-discovery and legal ops professionals, this is a clear reminder that successful AI adoption requires rigorous data hygiene and process evaluation before implementation, and that AI is actually increasing the demand for senior, experienced professionals to verify and oversee machine-generated outputs.
Read the full analysis over at Law.com
