Varun Grover, Veritas: Use Generative AI to Simplify Operations with Veritas Alta™ Copilot

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Extract from Varun Grover’s article “Use Generative AI to Simplify Operations with Veritas Alta™ Copilot”

Following the introduction of Veritas Alta™ Copilot, our Generative AI-powered operational assistant, we’ve seen tremendous enthusiasm from our customers and partners. As we continue to enhance the Veritas Alta™ platform, it’s clear that Veritas Alta™ Copilot is not just a tool, but a transformative force for IT professionals navigating the complexities of modern data management.

Advanced Features of Veritas Alta Copilot

Veritas Alta Copilot integrates seamlessly within the Veritas Alta View environment, bringing sophisticated capabilities to the forefront of data management:

  1. Self-Serve Product Support: Veritas Alta Copilot revolutionizes how IT professionals interact with support resources. Through natural language processing, users can access a wealth of support documentation across various Veritas products, enabling them to resolve issues quickly and independently.
  2. Dynamic Data Visualization: Leveraging Generative AI, Veritas Alta Copilot transforms raw data into intuitive visual reports. This feature not only aids in quick decision-making but also helps in identifying trends and anomalies, making complex data sets understandable at a glance.
  3. Retrieval-Augmented Generation (RAG): At the core of Veritas Alta Copilot’s capabilities is its use of Retrieval-Augmented Generation. This technology enhances the tool’s response accuracy by integrating real-time data retrieval with generative processes. When users pose questions or request assistance, Veritas Alta Copilot retrieves the most relevant information from an extensive database of support documents and other resources. It then uses this information to generate precise, contextually appropriate responses. This blend of retrieval and generation ensures that the assistance provided is both current and highly relevant to the user’s specific needs.

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