Why Gmail’s Confidential Mode Is Good for Privacy, but May Be Bad for Businesses

Extract from Dan Patterson’s interview with Relativity’s David Horrigan “Why Gmail’s confidential mode is good for privacy, but may be bad for businesses” 

TechRepublic’s Dan Patterson talked with David Horrigan, legal education director for e-discovery software provider Relativity, about why the new Gmail confidential mode could be a bad choice for businesses required to retain documents.

Patterson: We live in a post-GDPR world, and that means everyone is very conscious about data management and storage. That means every business is conscious about data management and storage, which also means Google is going to roll out a bunch of new products and services so they don’t become the lightning bolt of controversy… David, thanks again for your time today.

Gmail confidential mode. It’s out for consumers. It’s on its way for G suite. What does this mean for organizations that are sometimes required by law to retain documentation?

Horrigan: Dan, as always, thank you for having me back. It’s great to be with you. It’s a big issue. Preservation of data is one of the biggest challenges that corporations and their lawyers have when trying to figure out how to run their businesses. When the federal rules of civil procedure and the United States were changed in 2015, there was a long discussion back and forth as they tried to formulate the rules on whether or not you would codify in the rules when a legal hold should be placed.

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