Extract from Bryant Bell’s article, “eDiscovery Technology Doesn’t Govern Coordination. Orchestrated Workflows Do.”
Discover why eDiscovery technology alone isn’t enough and how orchestrated workflows eliminate coordination risks, ensure defensibility, and accelerate matter execution
Should legal teams consolidate platforms or orchestrate workflows across existing investments first?
TL;DR
- Adding or consolidating eDiscovery technology leaves the handoffs between people, approvals, and decisions ungoverned; manual coordination fills that gap regardless of platform capability.
- The risk accumulates in predictable places: inconsistent privilege decisions, missed approval gates, audit gaps, and compounding cycle times that drive outside counsel spend before anyone traces the cause.
- Consolidation reduces vendor complexity, and orchestration expands what legal teams can do at scale; treating them as equivalent leaves a specific class of defensibility risk unaddressed.
- Orchestrated workflows carry prior custodian intelligence, classification decisions, and global labels into new matters, converting retrievable work product into reusable work product.
- Across live work with three global enterprises, Exterro ARMOUR early adopters have reported 90 percent faster matter execution compared with prior manual effort.
Legal teams that add eDiscovery technology tend to measure success by how much data the environment can store, process, and retrieve, and how quickly. That measurement is accurate, but it’s incomplete.
