Extract from David Pemberton’s article “Everlaw Prime Accelerates Public Records and FOIA Requests”
Federal and state agencies are faced with an ever-growing surge of FOIA and public records requests. While the volume of inquiries continues to climb, the resources to handle them remain stagnant, leaving many government employees feeling trapped in an endless cycle of request backlogs.
In the past, agencies have tackled this deluge one request at a time. Traditionally, teams have had to read through and redact thousands of documents manually. Because many available tools are outdated or insufficient, teams must rely on several different systems to get each step of the job done. It’s this near-constant tool-switching, alongside the sheer volume of documents processed in an average request, which often leads to slower response times and increased human error.
That’s why Everlaw built Everlaw Public Request Intake Management and Ediscovery (Prime), a platform that replaces fragmented, manual tasks with a single, end–to-end solution. This new tool is designed to help agencies overcome even the most daunting backlogs and better serve the citizens, nonprofit organizations, and journalists who make requests.
