Extract from Doug Austin’s article “Does Teams Work Make the Dreams Work? Or Does it Create Information Governance and Compliance Nightmares?”
The boom in usage of collaboration apps has been a hot topic in recent months, as the use of those apps has shifted to hyperdrive since the pandemic began.
But the usage of Microsoft Teams may have increased most of all over that time as Teams is both a collaboration app and a web conferencing app. Many organizations have quickly embraced Teams as part of their increased usage of Microsoft 365.
But, just as M365 may have limitations from an eDiscovery standpoint, using Teams may generate concerns from a compliance standpoint.
The Teams Usage Boom
According to the Osterman Research white paper Archiving and Data Protection with Microsoft Teams (sponsored by IPRO and available here), daily active users of Teams rose from 13 million in July 2019 to 115 million in October 2020. That’s nearly a nine-fold increase in just 15 months!
Have we seen a similar rise in law firms? You bet.