Extract from Erin Hall’s article “Customer Roundtable: Getting Ediscovery Costs Under Control”
In a recent roundtable with Zapproved customers, we dug into what it actually takes to reduce the cost of ediscovery while maintaining legal standards.
In this post, we’re excited to provide a recap of what Litigation Counsel at Change Healthcare, Molly Drake, and Associate General Counsel at Freddie Mac, Barry Parsons, had to say about how they’ve effectively reduced ediscovery costs.
Start With Metrics
Before determining how customers can keep ediscovery costs down, we first need to determine what metrics are being measured for cost and time spent. For Barry at Freddie Mac, one key area is data disposition. “We have a group that will periodically measure dollars saved for information they’ve been able to dispose of in a defensible manner without violating laws of legal hold requirements. We do this based on volume and making estimates of what it would cost to store the information instead.”
