Leah Langston, Zapproved: How to Win Friends and Influence People in Your IT Department

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Extract from Leah Langston’s article “How to Win Friends and Influence People in Your IT Department”

It’s no secret that building a solid ediscovery process is a team effort, one that takes involvement from many stakeholders across an organization, from legal to compliance, HR and beyond. However, arguably the most critical relationship is with the IT department. 

Often on the frontlines of onboarding ediscovery software, your IT department knows firsthand how technology might be used to best serve your company, what user adoption might look like, and whatever litigation needs you might have, not to mention managing data and security. It goes without saying that building a healthy, functional relationship with this department is essential for keeping up with data maps, improving processes, aligning on retention policies, and reducing security risks. Here are a few reasons to make the case for building a stronger relationship with your IT department.

Stepping Out of Your Own Sandbox

Chances are if you’re having trouble bridging the gap with your IT department, you haven’t the slightest idea what expertise they can bring to the table–perhaps the same goes for them. This is often the case with how we think about a lot of other departments within a company: they have their skillset, I have mine, and so on and so on.

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