Meg McLaughlin, Zapproved: How to Choose the Right Ediscovery Software

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Extract from Meg McLaughlin’s article “How to Choose the Right Ediscovery Software”

Is your ediscovery software in need of an upgrade? The truth of the matter is, many companies are still using outdated, mishmashed, or even spreadsheets to manage their ediscovery process. These antiquated processes may work for some companies or use cases, but corporate legal teams are facing growing security risks and increased costs.

With the right software, in-house legal teams can initiate legal holds with ease, conduct targeted preservation and collections, process data more efficiently, and review documents with confidence. What are you waiting for?


The Right Ediscovery Software for the Right Reasons

Onboarding software is often a big investment of both time and money, so it’s best to have a good idea from the start what would work best for your team. It’s easy to be intrigued by an all-encompassing solution that promises state of the art technology, but an over-complicated system that’s hard to remember and hard to use might not be the right fit for your team.

A good place to start is by auditing your current ediscovery process. Where is your company spending the most? What areas are potentially at risk for data security or privacy? This process is best done by connecting your IT and legal operations departments to make sure all parties are aware of what’s required of them.

Key areas to cover off on are: identifying all use cases for ediscovery, identifying the goals you have for all stages of the EDRM, mapping out a preservation workflow for each use case, and lastly, finding opportunities to process data and conduct document review in-house to reduce third-party service fees.

Now comes the fun part. Once you’ve identified what needs your company has, it’s time to do some homework and make a list. Try reaching out to peers or searching business software research tools like Capterra and G2 if you need a place to start.

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