Extract from Onna’s article “Why invest in an eDiscovery tool?”
Businesses today predominantly deal with electronically stored information (ESI), which may include “traditional” documents, like contracts, or “non-traditional” data such as emails or direct messages. Either way, it’s liable to include sensitive information.
Whether it’s financial information, contracts, or PII from employees and customers, organizations need access to critical data in many situations. The most obvious is eDiscovery during litigation, where failing to adapt your policies and workflows to this new norm can be devastating.
You may be forced to choose technological help quickly without your preferred level of due diligence and likely outside of your budget. You may also miss court deadlines, which can lead to additional consequences. Worse still, the wrong eDiscovery tool — or lack thereof — could lead to inadvertent disclosure of confidential information. A massive headache for any lawyer or business.
As your business reevaluates its data governance processes, the question becomes: Should you invest in an eDiscovery tool?
