Extract from Jim Gill’s article “Compliance Archiving Features for Advanced CMS”
Often, a compliance team may have an archiving solution in place, only to discover their archives aren’t capturing their full dynamic site experience. Sometimes, they find that their archives haven’t captured anything at all beyond a login screen. Or they discover they’re only archiving a single customer experience when there are dozens of possible experiences that are being missed. Some legacy archiving tools require multiple logins or preliminary steps—the very type of effort that an advanced CMS promises to relieve. This is why your archiving tool should be on par with your website experience: there should be no compromise between website innovation and regulatory compliance.
These are features you should expect from your compliance archiving solution:
Captures Functional Dynamic Content
By using dynamic capture technology, you can create operational website archives that demonstrate precisely what customers experienced on the live site at the time of capture. This includes all dynamic content, from videos and audio to rotating carousels to interactive content, such as hover-over capabilities and fillable forms.
This produces a major competitive advantage over static captures relying on PDF or image files, especially when it comes to proving compliance. Additionally, when coupled with advanced search and alert features, compliance verification becomes straightforward and defensible.
Archives All Possible Unique User Journeys
When a website allows for a personalized user experience, capturing the entire customer journey and each of its potential iterations is an essential component of establishing regulatory compliance for every visitor.