Nick Inglis, IPRO: The Remnants of the Pandemic and Great Resignation Point to Information Gaps

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Extract from Nick Inglis’s article “The Remnants of the Pandemic and Great Resignation Point to Information Gaps”

As we enter our third calendar year of the COVID-19 pandemic, professionals must reflect on the information implications of the last two years to continue to meet the ongoing challenges of their jobs that have arisen from this time.

The great resignation & the ownership dilemma

One of the most considerable challenges from the pandemic has to do with the increasing pace of job changes dubbed “the Great Resignation.” As individuals leave roles more frequently, the companies and law firms they are departing have struggled to keep their information under control – furthering the challenge of determining who “owns” information that departed employees have left behind.

In areas that have seen significant M&A activity through the pandemic, the issues are multiplied by the convergence of information systems.

Now, with massive pools of potentially unorganized files, collaboration applications, and chats, the important digitally intermingled with the trivial, how do you get to the other side? If this was a challenge to keep on top of before the pandemic, it has likely become unmanageable today. These types of scenarios call for ROT reduction projects.

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